OUR POLICY

Who we are

At Dissaya Thai Massage, we provide the ultimate massage experience because our therapists from Thailand are professionally qualified with years of experience in massage for treating pains and for general health wellbeing.  We are the best Thai massage place  and our clients will enjoy superior service without unnecessary formality.

Massage Therapy Practice Policies

Massage therapy can provide the benefits of enhanced relaxation, stress reduction, reduced pain from muscular tension and spasm, improved circulation and increased range of motion. Massage therapists are not licensed to practice medicine and therefore do not diagnose illness or disease; perform spinal manipulations; or prescribe medical treatments. Massage therapy is not a substitute for medical treatment, medication or diagnosis for any health condition a client may have. Clients should pursue appropriate health management for condition he or she may have. Customers accept massage at their own risk and Dissaya Thai massage therapists will not be held responsible for any complications due to customeres health conditions,

SERVICE POLICY

HEALTH AND HYGIENE

Health and hygiene is taken seriously and evaluated regularly at Dissaya Thai  Massage Therapy.

The massage service room is a clean and sanitary environment where your health and the health of your therapist is a primary concern.

Each client receives fresh, clean towels. All towels are thoroughly washed by  high quality laundry before they are ready for the next client.  The floors, surfaces and door handles are washed daily,

Rules and ethics

• Massage therapy involves the use of touch, and may at times include the use of oils, lotions, or creams. Coming to your massage therapy session with a clean body is imperative for the health and safety of both the client and massage therapist. Personal hygiene is mutually respected. Should either part fail to uphold their hygiene responsibilities, services for that session will be postponed.

• A single massage session or massage on a random basis is limited to providing general, nonspecific benefits. If a client chooses to use massage on regular basis, he/she is encouraged to participate in an assessment process, working with the massage therapist to determine the most effective treatment plan to help achieve client’s goals.

 • Alcohol/drugs and massage DO NOT MIX. Massage therapist and client both will refrain from alcohol and/or drug use for at least 4 hours prior to the massage. If a client is taking or has taken prescription drugs for pain management or anti-inflammatory purposes in the past 4 hours, client should notify the massage therapist prior to the session.

• Clients may undress to their comfort level, removing underwear is optional. All clients will be covered and draped with clean linens at all times. Only the area being worked on will be undraped

• Dissaya Thai Massage is a professional practice following a strict code of ethics. Confidentiality of our clients and sessions will be honoured with one noted exception: Any revealed illegal activity or questionable activity, as required by law.

Dissaya Thai massage, is therapeutic in nature. All massage services provided are non-sexual. No sexual conversation or behaviour will be tolerated. Any inappropriate words, jokes, or suggestions by the client or the masseuse will result in the immediate termination of the session. Massage sessions terminated for inappropriate behaviour will be fully charged and the practice will be closed to client with no referral.

Due to certain contraindications and cautions for massage, the practitioner must be made aware of existing physical, medical and mental conditions as well as medications. It is the clients’ responsibility to keep the massage therapist updated on any changes in health status.

Cancelling Appointment

Clients must give a 24 hour notice to reschedule or cancel appointments. If change in the appointment time is not appropriately given, the client may be charged the full fee. No-shows will be treated as cancellation without notice and fully charged.

Late Arrival

If you are late for the appointment, we still have to end the treatment as scheduled so that the next client is not delayed either your appointment will be automatically cancel if you are late for 15 mins late please give us a call in case you can not visit us on time.

Gift Vouchers

Gift vouchers can be used for 6-month before expiry date but cannot be combined with other offers and are not redeemable for cash.

Payment

We accept cash , EFTPOS, online payment and Internet transfer payment.